Privacy Policy

1. Who We Are

Atlantissea is a market-facing distribution brand operated by Atlantis Partners United, LLC. For the purposes of this website and the handling of personal information submitted through it, Atlantissea and Atlantis Partners United, LLC act as the organization responsible for determining how and why personal information is processed in connection with website enquiries and related communications.

2. Scope of This Policy

This Privacy Policy applies to information collected through this website, including information submitted through contact or enquiry forms, information provided in direct business communications initiated through the website, and certain technical information generated when the website is accessed or used.

This Policy does not necessarily govern information processed under separate contractual arrangements, supplier onboarding, logistics files, customs documentation, invoicing systems, or offline commercial records, which may be governed by separate terms, notices, or legal obligations.

3. Information We May Collect

Depending on how you interact with the website, we may collect personal information that you voluntarily provide, including your name, email address, company name, professional role, region, stated product interest, and the contents of your message or enquiry.

We may also collect limited technical or transactional information associated with website submissions or access, such as IP address, browser or device information, date and time of submission, and user agent data where relevant for security, anti-spam screening, website administration, or evidentiary recordkeeping.

4. How We Use Personal Information

We may use personal information to respond to enquiries, assess commercial opportunities, communicate regarding products or sourcing matters, maintain records of business communications, protect the website and form submission process from abuse, and support internal administrative, security, and operational functions.

Where appropriate, we may also use information to follow up on requests for contact, tasting discussions, sourcing conversations, importer and distributor enquiries, or other professional communications initiated by you.

5. Legal Bases for Processing

Where data protection law requires a legal basis for processing, we may rely on one or more of the following, depending on the context: your consent, steps taken at your request prior to entering into a potential commercial relationship, our legitimate interests in operating and securing the website and managing professional communications, and compliance with applicable legal or regulatory obligations.

Legitimate interests may include operating a business website, preventing spam or misuse, preserving communication records, responding to professional enquiries, and protecting the security and integrity of our systems and business operations.

6. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including communication follow-up, internal recordkeeping, business development evaluation, legal compliance, security review, dispute management, and protection of legitimate business interests.

Retention periods may vary depending on the nature of the enquiry, the existence of ongoing business discussions, the need to maintain records for compliance or evidentiary purposes, and the sensitivity or relevance of the information involved.

7. Sharing of Personal Information

We do not sell personal information submitted through this website. We may share information internally within our organization or with professional service providers, advisors, hosting or technical support providers, or other service providers where reasonably necessary to operate the website, manage communications, secure systems, or support legitimate business operations.

We may also disclose personal information where required by law, regulation, legal process, governmental request, or where disclosure is reasonably necessary to establish, exercise, or defend legal claims or protect rights, safety, or property.

8. International Transfers

Because Atlantissea operates in an international commercial context, your personal information may be accessed, stored, or processed in more than one country, including jurisdictions that may not provide the same level of legal protection as your home jurisdiction.

Where applicable law requires safeguards for international transfers, we will seek to use appropriate protections that are reasonable in the context of the relevant processing activity.

9. Data Security

We use reasonable technical and organizational measures intended to protect personal information against unauthorized access, disclosure, misuse, loss, or alteration. These measures may include access controls, administrative safeguards, website security controls, and internal handling practices appropriate to the nature of the information processed.

However, no website, communication channel, or electronic storage method can be guaranteed to be completely secure. You should therefore avoid transmitting information that is unusually sensitive unless appropriate safeguards have first been agreed.

10. Cookies and Similar Technologies

This website may use cookies or similar technologies in connection with website functionality, session handling, security, performance, or user experience. Additional information regarding cookies should be read together with our Cookie Policy.

11. Your Rights

Depending on the law applicable to your location, you may have rights to request access to personal information, request correction of inaccurate information, request deletion, request restriction of processing, object to certain processing, request portability where applicable, and withdraw consent where consent is the basis relied upon.

You may also have the right to lodge a complaint with a competent data protection authority or supervisory authority if you believe your personal information has been handled unlawfully.

12. How to Exercise Your Rights

Requests relating to personal information may be submitted by contacting us using the details provided below. We may need to verify your identity before responding to a request, and we may limit or decline a request where permitted or required by applicable law.

13. Children’s Privacy

This website is intended for business and professional use and is not directed to children. We do not knowingly collect personal information from children through the website. If you believe that information from a child has been submitted to us, please contact us so that we can review and address the matter appropriately.

14. Third-Party Websites

This website may contain links to third-party websites or resources. We are not responsible for the privacy, security, or content practices of third-party sites. Users should review the privacy notices of those third parties separately.

15. Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, operational, technical, or business changes. The version made available on this website will be the version that applies as of the date of access, unless otherwise stated.

16. Contact

Questions or requests relating to this Privacy Policy or the handling of personal information may be sent through the website contact form or by email to info@atlantissea.com.